In accordance with the Protection of Personal Information Act (POPIA), Mastermind Boreholes is committed to protecting the privacy of our clients and ensuring that their personal information is used appropriately, transparently, and securely.
Our Role as Responsible Party
Mastermind Boreholes collects and processes personal information primarily to contact you for the purpose of understanding your requirements and delivering our drilling and maintenance services.
1. Data We Collect
We process the following types of personal information:
- Identifying information (Name, ID number where necessary for contracts).
- Contact information (Email, Phone number).
- Location information (Physical address for site assessment and drilling).
2. Third-Party Disclosures
We will only share your personal information with third parties (such as independent geologists or laboratory technicians for water testing) when it is essential for the completion of your project and where those parties have agreed to comply with POPIA privacy standards.
3. Your Rights
As a data subject, you have the right to:
- Request what personal information we hold about you.
- Request the correction or deletion of your personal information.
- Object to the processing of your personal information for marketing purposes.
4. Security Measures
We employ up-to-date technical and organizational measures to ensure that your personal information is kept secure and protected against unauthorized access, loss, or destruction.
Contact our Information Officer:
Email: info@mastermind-borehole.co.za
Phone: 078 783 9721